Chính sách bảo mật
We (also referred to as "We," "Us," or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://nenbaoquang.com website (Nến Bảoquang).
The following principles will be upheld:
We want you to make informed choices about how your Personal Data is used and processed. We apply various methods and processes to provide clear, relevant information, and where we identify a need for more specific details, we will share them with you at the appropriate time. We are also glad to answer any questions you may have about our data processing practices, your account controls, or any applicable service limitations.
1. What Is Range?
This policy explains the types of Personal Data Nến Bảoquang collects, and how that data is processed, shared with third parties, stored, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, using additional information we hold or can access.
In this policy, "processing" means any activity involving the collection or use of Personal Data, including organizing, managing, structuring, and storing Personal Data.
Our services are designed for a general audience and are not directed at anyone under 18 years of age. We do not knowingly request or collect information from anyone under 18, nor do we knowingly permit them to use our services. If we discover that we have collected information from a child, we will delete it as soon as reasonably possible.
2. What Personal Data Do We Collect About You?
We collect Personal Data when you access our Services or service channels, or visit our website. In some cases, we may ask you to provide this information directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. You are not required to provide personal information to the company, and doing so carries no consequences.
That said, providing personal data to us is not mandatory. In some cases, however, withholding certain personal data may limit our ability to deliver our services or prevent you from accessing the website.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
This information includes data about your online activity history and access data (including IP address, date and time of access), the language you use, software error logs, browser type, and information about the device you use to access the Service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online exchange.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.
5. Transparency and Grounds for Processing Your Personal Data
The Company processes your Personal Data for the purposes described in this section, following transparent data processing and security practices.
The Company uses your Personal Data only when there is a clear and legitimate reason to do so. The following explains the circumstances in which the Company may process your Personal Data:
- You have provided consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we may transfer it to a third-party trading platform.
- The Company or third parties may need to process data to pursue legitimate interests. For example, this may be necessary to improve our Services or to defend legal claims.
- Processing follows clearly defined service standards.
Please contact us by email for further details on how we handle your information and the measures used to protect it.
Below is a summary of why we may use the information you provide, including purposes related to your account, our services, and the security of your Personal Data.
Phạm vi, Minh bạch
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We do this only when you ask us to arrange it.
You have consented to the processing of your Personal Data for one or more purposes.
2. We may need Personal Data to respond to your requests, questions, or concerns and to resolve any issues you encounter regarding the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
3. Personal data is processed only when necessary to support account management, platform security, and the specific service requests outlined.
This action is necessary to keep the account service secure and reliable.
4. To improve our Services. We may use Personal Data to enhance our Services. This includes, among other purposes, incident reports and error logs we collect in connection with the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
Processing is necessary for the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of our Services. These activities may include office logistics, business development, strategic planning, internal review processes, and other related functions.
This processing is necessary for the legitimate interests of the Company or a third party.
7. We conduct analytical activities, including statistical analysis. To support decisions on a range of matters, we apply various analytical techniques, including statistical methods.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established procedures for pursuing and defending legal claims.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with applicable agreements, conditions, terms, and policies.
Processing is necessary for the legitimate interests of the Company or a third party.
6. Sharing Personal Data with Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting providers, IP address data services, and user experience analytics.
You may also request that we provide specific Personal Data about you to third-party trading platforms. In these cases, we will provide those platforms with the Personal Data you have provided to us. Use of your Personal Data by these platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliates or business partners. This may provide the Company with resources that help enhance and improve the products and services offered to customers.
Where necessary to protect the rights or property of a third party, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with prospective investors, buyers, or lenders of the Company or another company within the group when considering a relevant transaction. This may include the transfer or sale of assets belonging to the Company or another company within the group, or form part of a merger, restructuring, consolidation, or insolvency process involving the Company or another business within the group.
7. Cookie và các dịch vụ của bên thứ ba
We may use third-party services, such as companies that provide website advertising or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you access or use the website. Cookies collect information about your preferences and browsing habits to improve user experience, remember your choices, and personalize products or services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain only for a short period, until you close your browser. Others are persistent cookies, which remain on your device for a period of time after you close your browser. These help the website recognize you as a returning user and make it easier for you to access and use the website on future visits.
Danh mục Cookie:
We may use it for its intended purpose:
1. Cookies are essential to how this website functions
These cookies are essential for accessing the features you request and for browsing our website. They are used to deliver the information, products, and services you have requested.
They are also required for your device to download and transmit data, enabling you to browse the site, use its features, and return to pages you have previously visited.
These cookies collect personal data, such as your username and last login time, to confirm that you are logged in to the website. Session cookies are deleted when you close your web browser.
2. Cookie chức năng
Cookies allow us to recognize you each time you visit our website and remember your settings and preferences.
Cookies collect personal data, such as username and last login date, to confirm you are logged in on the website. Session cookies are deleted when you close your web browser.
3. Cookie hiệu suất
We use cookies to collect statistical data on website performance and help us improve the site. Cookies also allow us to analyze how users interact with our website.
Cookies store anonymous data not linked to an identified or identifiable individual. Some cookies are deleted when you close your browser, while others may remain on your device indefinitely.
Cookies have been blocked or deleted
To block or delete cookies, you need to change your browser settings. Below are support links for doing this on some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that if this occurs, some or all functions and features of the Website may not work as expected.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retention of your personal data
We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or longer where required to support account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it remains necessary.
9. Transfer of Personal Information to Third Countries or International Organizations
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the personal data you provide and to help ensure that data subjects can exercise their rights and access effective legal remedies.
These safeguards apply to all individuals residing in the EEA (European Economic Area).
- Transferred to a third country or international organisation that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and appropriate controls designed to protect information throughout the transfer process.
- The transfer is carried out under a clear agreement between the relevant authorities or public bodies, with defined terms, control mechanisms, and specific service standards.
- These transfers are carried out under established data protection terms and security measures that support the responsible handling of personal data. We apply transparent data transfer procedures, fully documented controls, and service standards designed to protect information processed across borders.
The Company can provide details on the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, please email info@nenbaoquang.com
10. Personal Data Protection
We implement appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee that your Personal Data will be secure or error-free at all times. We are not liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share your Personal Data with third parties, such as service providers or government authorities. In such cases, we cannot control the security measures those third parties apply to your Personal Data.
No method of transmitting Personal Data over the internet is completely secure. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Links to Third-Party Websites
Our website may contain links to third-party websites and applications. These operate independently and are not controlled by the Company. We are not responsible for how these parties collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also recommend giving careful consideration to these before providing any Personal Data.
12. Changes to This Policy
When visiting third-party websites or applications, we recommend reviewing their privacy policies carefully before deciding to access or use their services. We also advise you to consider carefully before providing them with any Personal Data.
13. Quyền của bạn đối với thông tin cá nhân
You have the right to ask us to confirm whether we are collecting Personal Data relating to you, to correct any inaccurate information, and to delete Personal Data that we no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to information you provide and other Personal Data relating to you. You may request to exercise your rights by emailing the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Information will be provided in electronic form if you request it in that format.
Your right to access your Personal Data must not adversely affect the rights and freedoms of others. If a request could compromise the rights or freedoms of others, the Company may decline the request or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask that incomplete Personal Data relating to you be completed, taking into account the purpose of the processing.
Right to erasure
You may request erasure of your data in the following cases: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on the legitimate interests pursued by Us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict processing of that data while the information is being verified.
When you request restriction of processing, Personal Data may generally only be stored, unless you consent otherwise, or unless it is necessary to establish, exercise, or defend legal claims, to protect the rights of others, or to address an important public interest matter within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, and machine-readable format.
You may also request that your Personal Data be transmitted directly from the Company to another data controller, where technically feasible. Exercising the right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time, on grounds relating to your particular situation, to the use of Personal Data relating to you where processing is based on the legitimate interests pursued by the Company or a third party. This includes profiling based on those interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
In relation to direct marketing, you may object at any time to the processing of Personal Data relating to you, including related profiling.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the lawfulness of processing carried out based on your consent before its withdrawal.
You may submit a complaint directly to Us using the contact information provided below.
We aim to handle privacy matters clearly and fairly, explaining how your Personal Data has been used and providing an appropriate response to issues raised regarding that data processing.
In certain cases, European Union law or the law of a Member State may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, taking into account the complexity and number of requests. Within one month of receiving your request, We will notify you of any extension and explain the reason for the delay.
Unless otherwise stated in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also decline to act on the request.
If the Company has reasonable doubts about the identity of the person making the request, the Company may request additional information necessary to confirm that person's identity.